Privacy Policy
Effective Date: 19/9/2026
Last Updated: 19/10/2026
Privacy Policy
Welcome to MeshHub ("MeshHub," "we," "our," or "us").
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use the MeshHub website, marketplace, applications, and related services (collectively, the "Platform").
By using MeshHub, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We collect information that you provide directly, information collected automatically, and information received from third-party service providers.
1.1 Account Information
When you create an account, we may collect:
Full name
Username
Email address
Password (stored in encrypted form)
Country or region
Preferred language
1.2 Seller Information
If you register as a Seller, we may collect:
Business name (if applicable)
Payment account information
Tax information where required
Payout preferences
1.3 Purchase Information
When you purchase a digital product, we may collect:
Order details
Purchased products
Transaction identifiers
Payment status
Download history
Payment card information is processed by our payment providers and is not stored by MeshHub.
1.4 Content You Upload
We collect content that you voluntarily upload, including:
Digital files
Product descriptions
Images
Profile information
Reviews
Comments
Support requests
1.5 Automatically Collected Information
When you visit MeshHub, we may automatically collect:
IP address
Browser type
Operating system
Device information
Pages visited
Time spent on pages
Referral URLs
Crash reports
Cookies and similar technologies
2. How We Use Your Information
We use your information to:
Create and manage your account
Process purchases
Process seller payouts
Provide customer support
Improve our services
Detect fraud
Maintain platform security
Send service-related notifications
Comply with legal obligations
Analyze platform performance
Recommend products that may interest you (where permitted by law)
3. Legal Bases for Processing (EEA/UK Users)
Where applicable, we process personal data based on one or more of the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests that do not override your rights
4. Cookies and Similar Technologies
MeshHub uses cookies and similar technologies to:
Keep you signed in
Remember your preferences
Improve website performance
Analyze traffic
Enhance security
Where required by law, we will request your consent before placing non-essential cookies.
5. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties, including:
Payment processors
Cloud hosting providers
Email service providers
Analytics providers
Fraud prevention services
Professional advisers (such as legal or accounting services)
Government authorities when required by law
Each third party is expected to protect personal information in accordance with applicable laws and contractual obligations.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence.
Where required, MeshHub will implement appropriate safeguards for international data transfers.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide our services
Complete transactions
Resolve disputes
Prevent fraud
Comply with legal obligations
Enforce our agreements
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
8. Your Rights
Depending on your location, you may have rights including:
Access your personal data
Correct inaccurate information
Delete your personal information
Restrict processing
Object to certain processing activities
Receive a copy of your data in a portable format
Withdraw consent where processing is based on consent
Lodge a complaint with the relevant supervisory authority
We will respond to verified requests within the time required by applicable law.
9. Account Security
We use reasonable administrative, technical, and organizational measures to protect your information.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
10. Children's Privacy
MeshHub is not intended for children under the age of 13, or a higher minimum age where required by local law.
We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
11. Third-Party Services
MeshHub may integrate with third-party services, such as payment providers or analytics tools.
These services operate under their own privacy policies, and MeshHub is not responsible for their privacy practices.
12. Marketing Communications
Where permitted by law, we may send promotional emails about MeshHub products, services, or updates.
You may opt out of marketing communications at any time by using the unsubscribe link included in our emails or by adjusting your account preferences.
Service-related communications (such as account, security, or transaction notifications) may still be sent even if you opt out of marketing messages.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If material changes are made, we will notify users through the Platform or by other appropriate means.
Your continued use of MeshHub after the effective date of an updated Privacy Policy constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
MeshHub Legal & Privacy Team Email: [email protected] (placeholder)